All hats listed on the website are made to order, delivery is expected in 1-3 weeks maximum. Some items may be on stock at the time of your purchase, in which case you may receive your order earlier. If you need your item ASAP please get in touch before placing the order to confirm availability.
If you don't know your head size, please measure your head circumference (the distance around your head) by simply wrapping a flexible measuring tape around your head, crossing your forehead just above your eyebrows. If you do not have a flexible measuring tape, try using a string and than measure the string with the ruler.
For other enquiries or custom orders please get in touch via contacts page.
We offer FREE Standard shipping in Switzerland on all orders. UPS Standard shipping to EU is 35 CHF. For shipping outside EU (or countries not listed) please get in touch to receive a shipping quote.
You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
UPS Express Shipping to EU is available upon request at extra cost.
You can return your items 14 days after the purchase date due to faulty craftsmanship. We offer no returns on custom made orders. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.